Delivery Promise
Adding the Delivery Promise Block to your Shopify Checkout
Billing for Delivery Promise
Delivery Promise A/B Testing
Delivery Promise Frequently Asked Questions
Disabling the Shopify "Shipping Speed" in Checkout
Setting Up Delivery Promise
Setting Up the Wonderment Delivery Promise on Your Product Page
Getting Started
Launching Wonderment with Klaviyo
Setting Up Two-Factor Authentication
Signing Up For The App
Step 1: Settings & Integrations
Step 2: Create a New Storefront Tracking Page 📦
Step 3: Launching Wonderment
Wonderment Overview & CX Training
Integrations
Attentive
Attentive - What data is available inside of Attentive events?
Capturing SMS consent on Wonderment Tracking Pages with Attentive SMS + Klaviyo
Integrating Wonderment with Attentive
Starting Templates for Attentive SMS
Corso
Fairing
Gorgias
Iterable
Judge.me
Junip
Klaviyo
Approving Klaviyo Email Notifications
Capturing Marketing consent on Wonderment Tracking Pages with Klaviyo Forms
Common Date Formatting In Klaviyo
Creating A Split Shipment Email
Integrating Wonderment with Klaviyo
Klaviyo "Tracking Page Viewed" Event And Flow Template
Klaviyo Flow Performance Reporting
Klaviyo Transactional Revenue Reporting
Setting Up Fulfillment Delayed Alert in Wonderment
Starting Templates for Klaviyo SMS
Upgrading Your Klaviyo Integration
What data is available inside of Integration events?
Loop Returns
Okendo
Postscript
Capturing SMS consent on Wonderment Tracking Pages with PostScript SMS + Klaviyo
Integrating Wonderment with Postscript
Starting Templates for PostScript SMS
Rebuy
Recart
Sendlane
Slack
Stamped.io
Webhooks
Yotpo
Zendesk
Reporting
Add a Delivery Experience Survey to your Tracking Page
Creating A Delivery Feedback Survey
Scheduled Reporting
Shipping
What carriers does Wonderment support?
What shipping and delivery events does Wonderment support?
Why send your own shipping notifications?
Shopify
Disable Shopify's default shipping notification emails
How does Wonderment handle privacy requests for customer data?
How to exclude orders from the Shopify POS
Shopify Flow Setup with Wonderment
Shopify Fulfillment Events and Order Tags in Wonderment
✉️ Update the Shopify notification emails
Tracking Page
- All Categories
- Integrations
- Attentive
- Integrating Wonderment with Attentive
Integrating Wonderment with Attentive
Send timely SMS/MMS updates to your customers about their deliveries
With the Wonderment and Attentive integration, you can message your customers based on shipping status updates, such as events like Out for Delivery or Delivered, or important updates like a delay or delivery error.
With this integration, you can:
- Message customers about shipment updates
- Ask customers for a review after a product has been delivered
Prerequisites
Ensure that you meet the following requirements in order to set up this integration:
- Wonderment only works with Shopify stores. A paid plan is required.
- Wonderment supports 80+ shipping carriers, primarily across North America, Australia, and Western Europe. View Carrier Support for a complete list.
Now, complete the following procedure to set up the integration in both Wonderment and Attentive.
Set up the integration
Complete the following steps in Wonderment to set up the integration:
- Navigate to Settings> Integrations.
- Scroll to and click the Attentive box.
- Click "Connect with Attentive"
Now that the integration is connected, Wonderment sends active events to Attentive. Now you must build your journeys in Attentive in order to send messages.
Message a customer about a shipping update
You can create journeys based on your shipping data from Wonderment, such as a Delivered notification. These flows can be fairly simple or involve branching logic based on shipping updates or Shopify data. The following is an example of a Delivery notification that you can send to your customers:
The following table lists custom events that you can use in the Attentive platform and their corresponding properties:
Custom Event | Properties | Example data |
The shipping carrier’s formatted name | {{triggerEvent.custom['CarrierNameFriendly']}} | Australia Post |
The order’s name from Shopify | {{triggerEvent.custom['OrderNumber']}} | AD-12345 |
Wonderment Tracking Page | {{triggerEvent.custom['StorefrontTrackingURL']}} | https://your-store.myshopify.com/admin/apps/where-is-my-order/shipment/1Z099693YW90060172 |
For a complete list of available metadata on Wonderment events, view Attentive events data.