What shipping and delivery events does Wonderment support?
Updated 4 months ago
by
Jordan Graham
Wonderment supports a variety of events through the fulfillment and shipping cycle.
These events include:
Shipment Created | When a label has been created with a shipping carrier |
Label Cancelled | When a label has been cancelled with the shipping carrier |
Carrier Picked Up | When an order is first marked In Transit by the carrier. |
In Transit | For each in-transit scan the package has. |
Out for Delivery | When the carrier confirms the package has been handed off for delivery |
Ready for Pickup | When an order has been marked ready for customer pickup by the shipping carrier, such as at a local office or postal facility. |
Shipment Delivered | When the delivery scan has occurred for a package |
Returned to Sender | When a package has been sent back to the origin facility because it was undeliverable, damaged, or otherwise can't be completed. |
Attempted Delivery | f a package couldn't be delivered and was held by the carrier for re-delivery. |
Delivery Error | In case of a permanent delivery error, such as a non-existent address, or a package is lost or damaged at the carrier. |
Shipment Stalled | When a package hasn't made progress in the carrier network for a certain period of time, and is likely to be delayed. |
Each of these events also come with helpful metadata that you can use in automation logic or to personalize the communication with the recipient's information
