What shipping and delivery events does Wonderment support?

Wonderment supports a variety of events through the fulfillment and shipping cycle.

These events include:

Wonderment - Shipment Created

When a label has been created with a shipping carrier

Wonderment - Label Cancelled

When a label has been cancelled with the shipping carrier

Wonderment - Carrier Picked Up

When an order is first marked In Transit by the carrier.

Wonderment - In Transit

For each in-transit scan the package has.

Wonderment - Out for Delivery

When the carrier confirms the package has been handed off for delivery

Wonderment - Ready for Pickup

When an order has been marked ready for customer pickup by the shipping carrier, such as at a local office or postal facility.

Wonderment - Shipment Delivered

When the delivery scan has occurred for a package

Wonderment - Returned to Sender

When a package has been sent back to the origin facility because it was undeliverable, damaged, or otherwise can't be completed.

Wonderment - Attempted Delivery

If a package couldn't be delivered and was held by the carrier for re-delivery.

Wonderment - Delivery Error

In case of a permanent delivery error, such as a non-existent address, or a package is lost or damaged at the carrier.

Wonderment - Shipment Stalled

When a package hasn't made progress in the carrier network for a certain period of time, and is likely to be delayed.

Wonderment - Survey - Delivery Feedback Response

Feedback responses from Delivery Surveys. For Klaviyo and Sendlane only.

Wonderment - Tracking Page View

Individual pageviews of a tracking page. For Klaviyo and Sendlane only.

Wonderment - ETA Changed

When a package's ETA changes beyond the Change Sensitivity for a given shipping service level.

Each of these events also come with helpful metadata that you can use in automation logic or to personalize the communication with the recipient's information

 

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