Billing for Delivery Promise

Brian Whalley Updated by Brian Whalley

Delivery Promise Billing

How Billing Works

The billing for usage-based plans of Delivery Promise feature is simple. Each month, we calculate your bill based on how many orders were placed through your online store. You can check which billing model you are on by visiting Delivery Promise Billing in Wonderment. Here’s a quick guide:

Usage-Based Billing
  1. Shopify's Data: Shopify sends us information about each order placed on your store.
  2. Monthly Billing: We use this number to calculate your bill for the month. The volume is counted daily but only charged once a month, at the end of your billing cycle.

Our base pricing is $99 for stores with up to 10,000 orders per month, $199 for stores with up to 50,000 orders per month, $299 for up to 100,000 per month, and $399 for stores with over 100,000 shipments in the month. Your bill may change between tiers due to seasonality or your growth, so the bill may go up during the holiday season, but will automatically go back down afterwards as the holidays end. No changes are required on your part to switch between the tiers.

Flat monthly plan

Monthly plans pay one flat price no matter how many checkouts you have. If you're interested in pricing for a guaranteed rate plan instead of usage-based, contact Wonderment Support and we'll design a plan based on your needs.

What You Need to Know

  • Only Charged for Shipping Step Checkouts: You are billed only for checkouts where customers see the ETA. There are no charges for views of an ETA on a PDP block or on the API.
  • Automatic Calculation: Shopify automatically provides us with the checkout count that reaches the Shipping step.
  • Monthly Billing Cycle: Your bill reflects the total checkout volume with ETA views in checkout for each month.

If you have questions about your billing or how we calculate it, feel free to contact us. We're here to help!

How did we do?

Adding the Delivery Promise Block to your Shopify Checkout

Delivery Promise A/B Testing

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